Contact DriveCarCost.com
Contact DriveCarCost any time you have a correction, a data source we should check, or a question about a calculator — we’d like to hear from you.
Email: info@drivecarcost.com
Reporting a data or calculation error
If you spot a fuel price, toll rate or calculation that looks wrong, please tell us which calculator or page it’s on and what you’d expect instead — we check and correct verified errors as quickly as we can.
Press & partnerships
For partnership, advertising or data-source enquiries, please use the email address above.
How fast will I hear back?
We’re a small independent team, so replies aren’t instant, but every message is read. Corrections to a fuel price, Salik rate or calculator formula are prioritized and usually verified within a few days against the original published source.
What should I include in a correction report?
The calculator or page name, the number you think is wrong, and — if you have it — a link or reference to the correct, current figure. That’s usually enough for us to check it against our Data Sources page and fix it.
How to contact DriveCarCost with confidence
When you contact DriveCarCost, your message goes to the same small team that maintains every calculator on this site — there’s no support ticket queue or outsourced call centre in between. That matters because most messages we get aren’t general questions, they’re specific: a Salik rate that looks out of date, a fuel price that doesn’t match what someone paid at the pump that morning, or a formula on the methodology page that needs a clearer explanation. Knowing that context helps us route your message to the right fix quickly.
If you’d rather check a number yourself before you contact DriveCarCost, the Data Sources page lists exactly where each figure comes from, including a link to the UAE Roads and Transport Authority for official Salik and Darb pricing. Many questions get answered faster that way than by waiting for a reply — though we still read and act on every message that comes in.
Press or partnership enquiries are welcome too — if you’re a journalist covering UAE driving costs, a fellow calculator or mobility site, or a business with a genuine correction or data source to share, contact DriveCarCost the same way as any other message and mention what you’re reaching out about in the first line so it doesn’t get mistaken for a routine correction report.
Most people who contact DriveCarCost do so about one of three things: a number that looks wrong, a calculator that behaved unexpectedly, or a source they’d like us to add. All three are useful, and none of them need to be polished — a short message with the page name and what you noticed is enough for us to look into it.
We aim to acknowledge every message within a couple of business days, and corrections that turn out to be genuine errors are usually live on the site within a week. You’ll always get a reply either way, even if it’s just to say we checked the number and it was already correct.
We’re a small, independent team rather than a large publisher, so replies come from a real person who actually checked your message against the source — not an automated ticketing system. If your question touches a calculator formula directly, it can help to skim the methodology page first, since it sometimes answers the “why” behind a number before you even need to send a message.
What happens after you contact DriveCarCost
Every message is read by a person, checked against the relevant calculator or data source, and answered directly — there’s no automated triage system deciding which corrections matter. If a figure genuinely needs updating, we note the change on the page’s “last updated” date so returning visitors can see it was reviewed recently, not just left untouched since launch.
We’d rather get a message that turns out to be a non-issue than have an inaccurate number sit uncorrected because nobody flagged it. So if something looks off anywhere on the site, contact DriveCarCost and describe what you expected to see versus what the calculator actually showed — that comparison is usually all we need to investigate properly.
UAE Road Map & Directions
Use the interactive map below to explore road routes across the United Arab Emirates — from Dubai and Abu Dhabi to Sharjah, Al Ain, Ras Al Khaimah, Fujairah and Umm Al Quwain. Enter your starting point and destination directly in Google Maps for turn-by-turn directions anywhere in the UAE.
Our Office Location & Directions
Papple World FZ-LLC
FDBC0693 Compass Building, Al Shohada Road, Al Hamra Industrial Zone-FZ, Ras Al Khaimah, United Arab Emirates
Use the interactive map below for directions to our office, or open it directly in Google Maps for turn-by-turn navigation from anywhere in the UAE.
Get Directions to Our Office on Google Maps →
Contact FAQ
What’s the fastest way to report a wrong fuel price or toll rate?
Email info@drivecarcost.com with the page name and the figure you expect instead.
How long until I get a reply?
We aim to acknowledge every message within a couple of business days.